Bulk carriers at an Australian coal export terminal, overlaid with a laytime statement
A division of TransCoal, since 1999

A smarter laytime management alternative

We provide a complete laytime management and analysis service for charterers, owners and importers/exporters, backed by analysts who know the trade rather than software alone.

1999 Providing laytime management since
495M+ Tonnes processed to date
27 Coal mines have outsourced this service
Decades Of combined shipping experience in the team
Faith Dempsey and Bob Skuza reviewing shipment data
Where the value actually comes from

It's experienced analysts, not just software

With today's rapidly expanding international trade, laytime management has become far too complex and cumbersome to administer in house. Software helps us process it, but agreeing an outcome with a counterparty takes judgement.

Our staff have a strong background in shipping, principally in coal, iron ore and mixed commodities, with decades of combined experience between them.

Meet the team
Laytime audit & verification

Is your laytime calculation correct?

Independent review. Specialist knowledge. Greater confidence.

TransCoal provides independent Laytime & Demurrage audits using our purpose-built audit tool and extensive industry experience. We review Charter Party terms, operational records and supporting documentation to identify calculation errors, missed deductions, contractual inconsistencies and potential financial exposure.

Whether validating your own calculation or reviewing a counterparty's claim, TransCoal provides a clear, evidence-based assessment of the calculation and identifies any areas requiring further review.

More about laytime audits →
From charter party to settlement

How a claim moves through DesDem

A simplified view of what happens once you hand us a charter party agreement or sales contract.

  1. 01

    Charter party received

    We pick up the charter party agreement or sales contract and start processing straight away.

  2. 02

    Statement prepared

    Laytime statements are prepared and analysed against the loading and unloading conditions.

  3. 03

    Counterparty liaison

    We liaise with all counterparties directly to reach an agreed outcome.

  4. 04

    Notes issued

    Debit or credit notes are issued and the appropriate counterparty arranges payment.

  5. 05

    Reporting & settlement

    Every transaction is recorded in detailed monthly reports and settled.

What you get

For companies with high volume shipping

Overhead view of a bulk carrier being loaded at a ship loader
Simplifying & standardising

One consistent process, every time

We simplify the process and standardise the documentation, so laytime is handled the same reliable way regardless of the counterparty or commodity.

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Aerial view of the RG Tanna Coal Terminal stockpiles at the Port of Gladstone Photo courtesy of Gladstone Ports Corporation
Cost reduction & returns

Maximising returns, cutting duplication

Cost reduction by eliminating duplication of resources, and maximising returns by putting experts who know the trade on every transaction.

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A division of TransCoal Pty Ltd

Coal logistics and laytime, under one roof

DesDem is the wholly owned laytime specialist division of TransCoal, one of Australia's leading coal logistics management companies.

Visit TransCoal →

Independence

A neutral platform for mediating demurrage claims.

Specialisation

Laytime is all we do, so we want to do it really well.

Confidentiality

Confidentiality agreements can be implemented if necessary.

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DesDem takes the hassle away

While you concentrate on managing your business well. We love discussing your challenges, leave your details and we'll be in touch soon.